Production
- Troubleshooting
- Work orders
- Order processing
- Production
- Work order items
- Co-operations
- Co-operation items
- Required products
- Wor order item bom
- Tasks
- Picker
- Runner
Troubleshooting
Duplicated serials
Usually this happens because serial was programmed before creation in ERP:
Solution:
Download calibration files from serial without selected product:
Upload files to other serial to the calibration_reports folder:
Update additional calibration information on files:
Delete serial without product.
Data missing on issued invoice default print
Data missing from marked sections:
- shipping date
- - shipping provider
- - DHL tracking number
Solution
Looking at the blade file, we found the problem was with serial on sale order.
The problem was, the serial DB20119714 was not added on order sale item with "Link existing instrument serial number" button.
The serial was not found, because the product of sale order item was not listen under "Configurator data" section (Eligible products when enter serials input)
of the SER.0000001.000 product. Once added, the serial was shown in the drop down, could be selected and then linked to the sale order item. After this, the print displayed the correct data.
Work orders
Reservation of material
Example uses DNC-02264-2020
On work order's page in ERP we click the open the "Bill of materials" section of work order item.
In the form, we find the material we want to add/reserve on this work order and then we enter the quantity of material to add to the work order.
Then we click the "Select serials" button, check the listed serials we want to add this material to and click the "Add product" button. This adds the material to the work order item's bill of materials.
TIP: Unreserved material in the "Bill of materials" list is colored yellow, virtually reserved material is color blue and physically reserved material is color green.
Once the material is added, we need to physically reserve it. To do this, we press the "Create reservation task"
With the reservation task created, we navigate to Dashboard and start the reservation task, found in the Tasks table. Once competed, the material is physically reserved on the work order.
Unreservation of material
Example uses DNC-02264-2020
On work order's page in ERP we click the "Barcode card" button under work order's document number.
This opens a modal, that can be used with the barcode scanner. For unreservation of material
we click the "Unreserve" button.
Clicking the "Unreserve" button creates a unreservation task. You get automatically redirected to that task.
On the task page, we fill out all the necessary data:
- First, we select the product, we want to unreserve from the work order.
- Then, we enter the quantity (amount of) this product that we want to unreserve.
- Lastly, we select the warehouse location , where the product will be transfered after unreservation.
TIP: All of these fields can be filled by clicking on the data in the table under the "Material on work order item" heading.
Once all the necessary fields are filled out, click/scan the "Add" button. This will add the product to the unreservation list.
To finish the unreservation task, we click the "Unreserve and remove from work order item bom" button. This will perform physical unreservation of all material that is on the unreservation list and remove it from the work order.
Fix technologies on work orders
When updating DNC work orders, you have different types of reservation technologies: Reservation&Cutting and Reservation.
The difference between Reservation&Cutting and Reservation is in the way they reserve material. Reservation&Cutting performs virtual and physical reservation, while Reservation only does physical reservation of the material.
You should only use either Reservation&technologies or Reservation. Using both will result in an error.
Work order is completed and technologies stayed opened
Sometimes work orders are completed, but some of its technologies remain open.
When this happens, the work order needs to be unlocked, after which the unnecessary technologies can be deleted. Once the technologies are deleted, the work order should be re-locked.
Tasks can then be completed on the dashboard.
Order processing
Production
Work order items
Co-operations
Co-operation items
Required products
Wor order item bom
Tasks
Complete an open task
This should be done only for tasks that were not automatically closed.
To close a task of a work order, first find it by navigating to the work order's page and opening the "Technologies" section.
Select the task you want to close from the list that appears and copy its "ID".
Clicking the "scope" icon next to the task's status label will open up a modal with all information about the task.
After copying the ID of the task, navigate to the "Tasks" table.
It is easiest to find your task in the Tasks table by filtering the rows by ID.
1. Open the filters section and click on the "Add filter" icon next to the ID field.
2. Paste your task's ID into the IF filter field and apply the filter.
3. Check the checkbox of your task and click on the "Edit" icon next to the "Completed" column. This will open a tool-tip, where you can set the "Completed" field to today's date.
A task cannot be closed without a set Completed date value!
4. To close the task, again check the task's checkbox. Now click the "Edit" icon next to the "Status" column.
This opens up a tool-tip, where you can update the task's "Status" to closed.
Picker
Missing product line "Start" button
If the picker view is missing a button to start picking for a certain production line (eg. SIRIUS), that usually means some settings are missing.
To enable these settings and display the "Start" button for SIRIUS on the picker view, open a product in cart and add the missing product line information on the product.
After refreshing the picker view, the missing "Start" button should be visible.
