Restore license

Problem description

Customer order upgrade and then cancel it.

Because we need license key as soon as the order is created, system automatically delete old license and create new one. To revert this process you need to follow next how to guide

Solution

Go to licenses (CTRL+/ and search license):

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 Find newly created license and delete it:

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Find old license which needs to be restored:

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Open and restore it:

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Create upgrade to, upgraded at and save it:

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Revision #1
Created 21 March 2024 13:33:02 by Admin
Updated 17 December 2024 13:22:03 by Admin