Cancel issued invoice
If invoice has already been sent to customer, you need to issue a new credit note. You should not modify already sent invoices!
- Open invoice and remove all of the items.
- Update shipping and financing costs to zero.
- Change status of the invoice to cancel.
- Change delivery note status to canceled.
- Delete shipping list:
- Delete packing list (flow is the same as deleting shipping list)
- Go to Packing work order and open material flow.
- Find all of the write-off documents:
-
Open each write-off and cancel it (this will remove write-off transactions from database):
- Material is now back on packing work order. Do with it what is necessary.