Skip to main content

Restore license

Problem description

Customer order upgrade and then cancel it.

Because we need license key as soon as the order is created, system automatically delete old license and create new one. To revert this process you need to follow next how to guide

Solution

Go to licenses (CTRL+/ and search license):

image.png

 Find newly created license and delete it:

image.png

Find old license which needs to be restored:

image.png

Open and restore it:

image.png

Create upgrade to, upgraded at and save it:

image.png

Back to top